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The SMS Request Service will enable customers send in requests via SMS and receive feedback on the Phone number registered on our database. Typical services that are available are:

  • Balance Enquiry
  • Statement Enquiry last four transactions
  • Get PIN
Command Format Example Description
GETPIN GETPIN dd-mm-yyyy surname GETPIN 01-07-1977 LAGBAJA First date format (Upper case)
Getpin getpin dd-mm-yyyy surname getpin 01-07-1977 lagbaja First date format (Lower case)
 
GETPIN GETPIN dd/mm/yyyy surname GETPIN 01/07/1977 LAGBAJA Second Date format for getpin (upper case)
Getpin Getpin dd/mm/yyyy surname getpin 01/07/1977 lagbaja Second Date format for getpin (lower case)
 
BAL BAL PENXXXXXXXXXXXX BAL PEN100123456789 Balance request (Upper case)
Bal bal penxxxxxxxxxxxx bal pen100123456789 Balance request (Lower case)
 
STMT STMT PENXXXXXXXXXXXX STMT PEN100123456789 Statement Request (Upper case)
Stmt stmt penxxxxxxxxxxxx STMT PEN200123456789 Statement Request (Lower case)
 
HELP HELP HELP Help (Upper case)
Help Help Help Help (Lower case)


Sample Text & Response:

  • Help Sample


Send:
HELP to 07018000800

Response:
Send help bal for balance format or
help stmt for statement format or
help getpin for getpin format
to 07018000800

  • Get PIN Sample

Send:
getpin 01/07/1977 lagbaja to 07018000800

Response:
Dear Lagbaja Musa your PenCom Pin is PEN100234567890

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